The Transport Access Project (TAP) operates in Brisbane suburbs north of the Brisbane River, Bundaberg and Maryborough to inform and create new choices for people who have no or limited access to safe, affordable and assisted transport.

Currently TAP operates the following services. Not all services are offered in all areas. Click on the links for more detailed information.

Access Direct

Access Direct is a pre-booked door-to-door service that provides transport to a wide variety of destinations including health facilities, rehabilitation, social activities, and other places for individuals or small groups. The service operates on a ’book three days in advance’ basis and requires clients to be medically fit for transport by volunteer community transport drivers.

Shopping services

These are pre booked door-to-door shopping transport services taking clients from their homes to local shopping centres:

• Peninsula Fair customer express (Mon)
• Stafford City customer express (Tues)
• Aspley Hypermarket shopper hopper (Thurs)

This service is operated in partnership with Brian’s Buses, Peninsula Fair, Stafford and Aspley Shopping Centres.

Multi Ride

This is a pre booked door-to-door service that takes clients from their home to a nearby shopping centre and is operated in partnership with Black and White Cabs and Brisbane City Council – Council Cabs service.

Services include:

• Kenmore Village (Thursday) picking up in Kenmore and Chapel Hill
• Indooroopilly Shopping Town (Tuesday) picking up in Kenmore and Chapel Hill
• Brookside Shopping Centre (Thursday) picking up in Alderley, Enoggera and Everton Park
• Brookside Shopping Centre (Friday) picking up from Arana Hills, Everton Hills and Ferny Hills
• Strathpine Shopping Centre (Thursday) picking up in Bald Hills and Bracken Ridge
• Bracken Ridge Plaza (Wednesday) picking up in Bald Hills and Bracken Ridge

Community Transport Brokerage Scheme

This scheme involves management of existing community transport vehicles, to be utilised during their downtime to provide transport for social, medical and hospital appointments. These are booked online through a diary system accessible by participating groups.

The scheme is for agencies and groups who would normally have difficulty accessing vehicles for group transport. Volunteer based agencies, Home and Community Care funded agencies and services, people with disabilities and their carers, transport disadvantaged groups, frail older people and their carers, carer support and self-help groups are eligible for the scheme.

Group Transport for Community Groups

This is a tailored service for community groups in partnership with TAP. Groups organise recreational, social and therapy orientated outings for their clients with TAP working with them to manage the transport component of the outing.

Transport Options and Access Guide

This popular 80 page booklet condenses much of TAP and Transport Options Project (South Brisbane) transport information into a handy resource that people can easily browse and digest. The guide was collaboratively developed by St John and QCOSS (Queensland Council of Social Services) agencies. More than 30,000 guides have been distributed. To order your free copy phone (07) 3632 9999 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

St John Transport Options and Access Information Line

The Information Line provides transport and related information to callers, outlining services, subsidies, schemes, public, private and community transport options relevant to the callers needs. Phone (07) 3632 9999 during normal business hours.

To volunteer please submit a volunteer enquiry form.

If you would like any more information about any of these projects please contact your nearest TAP office via the Contact Us page